Returns & Exchanges

At KBS Golf Shafts, we are committed to your performance on the course; if you are not completely satisfied with your purchase, you may return unused and uninstalled items within 30 days of delivery.

1

Initiate Your Request

Contact our customer service team with your order number and details regarding the specific shafts or gear you wish to return to receive a Return Merchandise Authorization (RMA).

2

Package Your Items

Securely pack the unused products in their original packaging, ensuring that all labels and components are included to prevent damage during transit.

3

Ship to KBS

Affix the provided shipping label or use a traceable carrier to send your package to our distribution center, keeping your tracking number for reference.

4

Inspection and Refund

Once our technicians verify the items are in original, uninstalled condition, we will process your refund or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing